Information Seeking Behavior and User Satisfaction of University Instructors: A Case Study

This study investigates information-seeking behavior and satisfaction level of teachers of National Textile University, Pakistan. A questionnaire collected data on preferred types of information sources and formats, methods for getting information, and level of user satisfaction of library services. The findings reveal that books, communication with colleagues and friends within NTU, journal articles, and communication with colleagues and friends in industry were the most preferred information sources. Both electronic/digital and printed formats were equally preferred by the respondents. The use of Internet and email is widespread. A majority of respondents prefer to visit the library themselves to get the required information. Respondents were generally satisfied with the quality of NTU library services, but they recommended increasing the collection to meet subject specific as well as leisure needs