Airbnb, a recently emerged online lodging service that allows house and apartment dwellers to lease out their premises to short-term renters like tourists, is reconstructing the value chain of the traditional hotel industry. It works as a platform that connects hosts and travelers and facilities their interaction and exchange. Studying this service could shed light on understanding the emerging sharing economy from a user centric perspective. In this work, we collect the profiles of 43.8 million Airbnb users, and analyze the reviews they published online. We model the interactions between Airbnb users using a review graph, and study their mobility patterns by investigating their reviews. To the best of our knowledge, our work is the first m...
Airbnb, which launched its business in 2009, has experienced explosive growth by creating value thro...
During the last few years, we have witnessed remarkable growth in the sharing economy. Since 2008, A...
Purpose: Online ratings and reviews have recently emerged as mechanisms to facilitate accountabilit...
Airbnb, a recently emerged online lodging service that allows house and apartment dwellers to lease ...
Using a “big data” set of online review comments from Airbnb users, this research investigates the a...
Purpose The purpose of this paper is to investigate attributes that influence Airbnb customer exper...
There is a growing interest in deriving value from user-generated comments and reviews online. For b...
Given Airbnb's changes since its inception and the dynamism of customer preferences, a study that sh...
Online reviews are emerging as a powerful source of information influencing consumers’ pre-purchase ...
Judging by the millions of reviews left by guests on the Airbnb platform, this “trusted community ma...
This study aims to examine key attributes affecting Airbnb users' satisfaction and dissatisfaction t...
User-generated content, shared with other users through social media, has increased considerably in ...
In July 2014, Airbnb, one of the biggest firms in the sharing economy, decided to change the way tha...
Airbnb has experienced meteoric growth in the sharing economy business model since it launched in 20...
Purpose: This study aims to explain why online reviews in Airbnb are skewed toward positive ratings....
Airbnb, which launched its business in 2009, has experienced explosive growth by creating value thro...
During the last few years, we have witnessed remarkable growth in the sharing economy. Since 2008, A...
Purpose: Online ratings and reviews have recently emerged as mechanisms to facilitate accountabilit...
Airbnb, a recently emerged online lodging service that allows house and apartment dwellers to lease ...
Using a “big data” set of online review comments from Airbnb users, this research investigates the a...
Purpose The purpose of this paper is to investigate attributes that influence Airbnb customer exper...
There is a growing interest in deriving value from user-generated comments and reviews online. For b...
Given Airbnb's changes since its inception and the dynamism of customer preferences, a study that sh...
Online reviews are emerging as a powerful source of information influencing consumers’ pre-purchase ...
Judging by the millions of reviews left by guests on the Airbnb platform, this “trusted community ma...
This study aims to examine key attributes affecting Airbnb users' satisfaction and dissatisfaction t...
User-generated content, shared with other users through social media, has increased considerably in ...
In July 2014, Airbnb, one of the biggest firms in the sharing economy, decided to change the way tha...
Airbnb has experienced meteoric growth in the sharing economy business model since it launched in 20...
Purpose: This study aims to explain why online reviews in Airbnb are skewed toward positive ratings....
Airbnb, which launched its business in 2009, has experienced explosive growth by creating value thro...
During the last few years, we have witnessed remarkable growth in the sharing economy. Since 2008, A...
Purpose: Online ratings and reviews have recently emerged as mechanisms to facilitate accountabilit...