University of East London Business Intelligence Project Case Study

1 The aim of the project is to significantly upgrade the business intelligence capacity of the University of East London and to provide evidence of good practice in the rapid development of a Business Intelligence system within the HE sector. It is intended to provide managers with access to a much broader range of information than has previously been available with our existing management information system and consequently, allow us to enhance our strategic planning processes and meet the implementation of the new corporate strategy. 2 The project will develop three business intelligence applications (Student Lifecycle, Corporate Performance and Benchmarking) making use of the significant advances in software tools that utilise in-memory technologies. Information in each application will be presented using a range of fully interactive dashboards, scorecards and charts with filtering, search and drill-down and drill-up capabilities. To assist managers in selecting, extracting and interpreting data views, metadata will be provided that informs user of the purpose of the data, its source and how often it is updated. In addition, we will develop a forecasting capacity by creating a 'what...if' scenario testing model to test a range of planning assumptions. 3 The three applications will rolled-out to senior staff and managers over the length of the project. The applications will be delivered via the intranet and using mobile platforms. Outputs will include case studies on seven JISC InfoNet BI Resource data subject categories (Student Data, Performance Measurement and Management, Finance and Costing, Strategic Planning, Staff Data, Benchmarking and Marketing) as well as a final project report with accompanying video