Despite a wealth of research on the tourist experience, empirical evidence remains weak due to difficulties in data collection during people’s holidays. Tourist experience has thus primarily been analysed from a fixed point, such as prior motivations to travel or retrospective accounts. However, this obscures important information on tourists as they transition through the total experience. This paper presents participative inquiry as a novel methodology for the acquisition of data before, during and after the holiday; facilitating ‘prospective’, ‘active’ and ‘reflective’ triangulation (PART). We provide an empirical example of PARTicipative inquiry in practice, highlighting the benefits and challenges of this approach alongside the (otherw...
Effects of tourist activity type and locus of activity structure on subjective experiences of study-...
The overall goal of this study is to explore the relative importance different groups of tourists gi...
Tourists are seeking activities which they could emotionally, physically and intellectually engaged ...
Despite a wealth of research on the tourist experience, empirical evidence remains weak due to diffi...
Purpose: This paper aims to argue that, while destination benchmarking and visitor surveys seek to m...
Author's accepted version (postprint).This is an Accepted Manuscript of an article published by Tayl...
Experiential marketing and the quest to create memorable and extraordinary customer experiences have...
Tourist attractions appreciate the importance of innovation in their attraction, products and servic...
Customer experience in general, is a complex construct, and difficult to define as it is characteris...
The improved global mobility, growing middle class, and sustained importance of travelling for hedon...
This dissertation explores whether experience can be utilised as a market segmentation device. It ta...
This paper responses to the call for more structured discussion of the experience phenomena in touri...
This thesis examines consumers’ ethical agency within the responsible tourism experience. It aligns ...
Tourists make two fundamental decisions when they travel: where to go (destination) and what to do (...
Purpose: The purpose of this study is to test Kim et al.’s (2012) seven-dimension memorable tourism ...
Effects of tourist activity type and locus of activity structure on subjective experiences of study-...
The overall goal of this study is to explore the relative importance different groups of tourists gi...
Tourists are seeking activities which they could emotionally, physically and intellectually engaged ...
Despite a wealth of research on the tourist experience, empirical evidence remains weak due to diffi...
Purpose: This paper aims to argue that, while destination benchmarking and visitor surveys seek to m...
Author's accepted version (postprint).This is an Accepted Manuscript of an article published by Tayl...
Experiential marketing and the quest to create memorable and extraordinary customer experiences have...
Tourist attractions appreciate the importance of innovation in their attraction, products and servic...
Customer experience in general, is a complex construct, and difficult to define as it is characteris...
The improved global mobility, growing middle class, and sustained importance of travelling for hedon...
This dissertation explores whether experience can be utilised as a market segmentation device. It ta...
This paper responses to the call for more structured discussion of the experience phenomena in touri...
This thesis examines consumers’ ethical agency within the responsible tourism experience. It aligns ...
Tourists make two fundamental decisions when they travel: where to go (destination) and what to do (...
Purpose: The purpose of this study is to test Kim et al.’s (2012) seven-dimension memorable tourism ...
Effects of tourist activity type and locus of activity structure on subjective experiences of study-...
The overall goal of this study is to explore the relative importance different groups of tourists gi...
Tourists are seeking activities which they could emotionally, physically and intellectually engaged ...