Information quality in cancer care, do patients get the right information? : Information quality: Relevant, representative available and reliable information for people with cancer.

Cancer is an increasing problem in society, not only in Sweden but throughout the world. Previous research shows that the mental health of patients with a cancer diagnosis is influenced by the information they receive about their diagnosis. More information is better than little or nothing at all. The purpose of this work is to investigate what is / means information quality for patients with a cancer diagnosis. By investigating whether the information provided to a patient with cancer diagnosis is relevant, reliable, available, and representative now with the information they desire. The theories used in the study to analyze the empirical data are Is Success Model (ISSM) by Delone and McLean, the further developed theory of Technology Acceptance Model 2 (TAM 2) by Venkatesh and Fred, D. Davies, as well as Information Processing Theory (IPT) of George A. Miller. In the theory section, there are more detailed descriptions of them, as well how each theory relates to the work and what they can contribute to the analysis of the empirical data. For the collection of data, both a qualitative and quantitative method has been used with an abductive approach. A questionnaire has been designed and presented in two groups that concern the subject of cancer on social media. Four semi-structured interviews have been conducted with four different regions / counties, Landstinget Blekinge, Region Kronoberg, Landstinget Kalmar and Region Jönköping. The analysis shows that, although incoming answers from questionnaires can not be generalized, today there are deficiencies in cancer care information flows to patients. All patients do not receive written information, they do not receive a written "My Care Plan", while some even receive more than one care plan. This indicates both information shortage, information overflow and asymmetric information. The discussion compares selected theories to the result as well as previous research into the scientific problem that has been discovered. The discussion shows that although it looks bright in the future after the SVF has been implemented throughout the country, there are currently indications of shortcomings in the information quality to the information that patients receive. The conclusion is that there are many different information and support systems which can make it difficult for patients to find relevant, representative, available, and reliable information about today's systems