A Study on Cognition Design In Interface Usability Of E-Learning Websites

[[abstract]]This study aims to inspect cognition in interface usability of the e-Learning website of National Palace Museum (NPM). This study designs a questionnaire based on both structured and unstructured methods. Then, it invites experts to apply an unstructured heuristic evaluation to inspect interface usability. Finally, it collects opinions from the experts for a statistical analysis. Substantial results of this study show that in the category of overall interface operation, ＂content descriptions through chapters and sections＂ is the most significant, showing that learning on SCORM™ platform is most influential to learners. In the category of visual communication design, ＂fonts＂ is the most significant, showing that word recognition is most influential to learners. The second most significant aspect is ＂pictures and animation＂. In the category of satisfaction with quality and service, ＂learning motive and attitude＂ is the most significant, showing that an active or passive attitude is affected by ＂content description through chapters and sections＂, ＂navigator＂, ＂technical issues＂, and ＂colors＂. Regarding this, the abovementioned aspects affecting e-learning usability are proposed to interface designers as a reference for future planning and design of e-learning platforms