Ambulanspersonalens upplevelser av traumatiska händelser : En beskrivande litteraturstudie

Introduction: There are high demands on ambulance staff in relation to emergency assessments and treatment measures. In addition to this, staff are constantly exposed to potentially traumatic events. The experience of traumatic events is varied and depends on individual conditions. Aim: The aim of this literature study is to describe the ambulance staff's experiences of traumatic events in their profession. The purpose is also to review how the included articles have been selected. Method: A compilation has been made of ten scientific articles with qualitative, quantitative and mixed method. Systematic searches for articles were made in two different databases as well as manual searches. Result: Ambulance personnel’s experiences of traumatic events are based on mental and practical preparations. Feelings are described depending on the patient's condition, there are emotional differences in caring for children and adults regardless of whether the actions succeed or fail. The relatives' presence can be experienced both as suitable and unsuitable. Internal and external factors affect the experience of caring for the patient depending on circumstances. The need for processing occurs after traumatic events and is practiced in different ways. Care and guilt after an emergency situation is described in terms of different reactions. The need for necessary support is found to manifest itself after a traumatic event. Conclusion: The result shows that there is uncertainty regarding copingstrategies before, during and after traumatic events. Therefore, there is a need to improve working conditions for ambulance staff through future research