The internal communication study for using digital tools in inquiry-based learning : Case: Haaga-Helia, Porvoo campus

In January 2017 all degree courses at Haaga-Helia Porvoo campus began to use inquiry-based learning methods within the module components. Many of the modules are project based and interlink with the learning competences from other modules studied each semester. In addition to the change many staff use digital tools from external companies to support inquiry-based learning with their classes, at times mostly on a limited trial period. This study investigates how the use of digital tools is communicated internally within the case organisation, Haaga-Helia Porvoo campus. The main goal of the study is to find suggestions and solutions how to enhance the communication for teachers, who wish to experiment and use digital tools in inquiry-based learning. The first part of this study looks two theoretical frameworks, with the first in change communication and the second in people’s willingness to accept new technology such as the Technology Acceptance Models TAM and TAM 2. The purpose of researching different theoretical frameworks is to better align the thesis with up to date frameworks that can be used in backing up any research findings and conclusions later in the thesis. The next stages of the study focus on the research and data collection. The study uses Action Research process at each stage of the data collection to diagnose, plan action, take action and evaluate action. The first part of the research used an electronic survey and test of a digital tool suited for inquiry-based learning. The electronic survey was used to investigate the digital tools currently being used by staff and students. The inquiry-based learning tool Seppo, identified by a teaching group, was used to test with two sample classes. The next action research cycle steps used interviews with staff identified to be key decision makers and investigative inquiry of the current internal communication guidance for digital pedagogy. These research findings and common characteristics were collated and discussed with the Haaga-Helia’s DigiPeda teams and staff discussions for feedback, so communication guideline suggestions could be created for the final section and conclusions