Work Well-being of Temporary Employees : Personnel Leasing Company X

This thesis concentrates on the work well-being of temporary employees and measures to develop it. The goal was to examine the current level of work well-being of the temporary employees and to discover the level of satisfaction to case company and client company operations. The thesis consists of theoretical and empirical parts. The theoretical part has two main chapters. The first chapter discusses the concept of personnel leasing, its benefits and challenges, and the legislation related to it. Second chapter concerns work well-being, its importance and the factors influencing it. The empirical part of the thesis consists of formulation of the empirical research, data collection and analysis and development suggestions. Finally, the conclusion part answers research questions and introduces further research suggestions. This thesis was commissioned by Company X. The study uses the quantitative method and deductive approach. The study is influenced by the qualitative method as well. Data is collected from primary sources as survey and secondary sources as relevant books and online sources. The survey is conducted as a descriptive and structured survey and is carried out among the temporary employees working in the hospitality and restaurant industry at Company X in the Helsinki metropolitan area. Main finding of the research is that a personnel leasing company can influence and further contribute to the work well-being and satisfaction of its temporary employees with successful communication and interaction between the case company, the temporary employee and the client company. The theoretical part of the thesis supports majority of the findings in the empirical part