Organization theory and academic libraries

Thesis (M.Ed.)--University of Melbourne, 1987The thesis explores the extent to which organization theory is applicable to the study of academic libraries. An organization is defined as a social group formed and sustained by people as a device or tool to help them do particular things, and organizational theory is defined as a discipline that provides ways of looking at organizations in order to gain an understanding of them. These definitions are seen to satisfy the two major viewpoints among organizational theorists in educational administration, associated in the thesis with the names, R.H. Hall and T.B. Greenfield. The Hall viewpoint, aligned with the intellectual tradition of positivism, is objective, and concentrates on the collective features of organizations. The Greenfield viewpoint is subjective, and concentrates on values and experiences of the individual as the essential reality of organizations. Models are derived from the work of the two theorists, and presented in parallel, using a systems approach, within a common research framework. The purpose of the research framework is to demonstrate that the two viewpoints are complementary rather than contradictory. The thesis then proceeds to examine each factor in the Hall model within the research framework by means of a survey of organizational characteristics of academic libraries in Victoria. Respondents to the survey were the chief librarians of those libraries or their representatives. The Greenfield model is used to justify reliance in the survey on the subjective perceptions of the respondents, rather than on objective statistical data about the libraries. Hypotheses and propositions concerning the relationship among the factors from the Hall model, environment, strategy, structure, technology, and organizational effectiveness were formulated and tested, and were largely supported by the survey results. The most noteworthy result was the strong support for the analyzer strategy which seeks to preserve the status quo while engaging in low risk innovation. In order to demonstrate the practical applicability of the theoretical framework developed in the thesis, the particular issue of the feasibility of entrepreneurship by academic libraries is briefly explored in terms of the theory