Human computer interaction and online in VET: towards a new model

Master of EducationThis thesis argues that online learning in the Vocational Education and Training (VET) sector in Australia is dominated by a discourse of delivery issues and the practice of getting online. This has developed out of policy frameworks, research and practices which stress practical outcomes and the requirements of actually getting online. The reason for this emphasis is that online learning in VET is firmly placed in the tradition of flexible delivery and flexible learning and as such is often viewed as predominantly a delivery mechanism. This is unlike other education sectors where there a strong link with the impact of the use of technology and computers as a learning tool. Consequently, the VET sector is not that concerned with Human Computer Interaction (HCI) nor with practices which may inform the design of online environments and interactive multimedia. This interface design is relegated to web site designers and computer programmers who work as part of a multi skilled team in the online VET environment. Building on work by Squires and Preece (2002) and Robson (2000) this thesis explores these issues and considers the contribution that Human Computer Interaction (HCI) theory and practice can make to the online VET learning environment. It examines the main trends in HCI literature such as user needs and interface design and their importance in the development of an effective educational product. By considering effective learning approaches, it identifies issues that the educator will currently need to consider in designing or evaluating appropriate educational software. The thesis concludes that VET Online could benefit greatly by applying HCI theories to the online environment. Not only would it result in better designed products and online environments, but it would also have the added advantages of developing teacher skills and improving the quality of online learning and evaluation