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Creating customer loyalty through service customization

Coelho, P.S.
Henseler, J.

Publication date

January 2012

DOI

10.1108/03090561211202503

Publisher

Emerald

ISSN

0309-0566

Citation count (estimate)

102

Abstract

Contains fulltext : 112176.pdf (publisher's version ) (Closed access)26 p

Extracted data

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