The Impact of Technological and Human Requirements for Re-Engineering Processes in Improving Productivity

This study aimed at measuring the effect of the technological and human requirements for re-engineering the processes in improving productivity in the Palestinian industrial companies. The researchers used the descriptive analytical method. The study society is composed of all the Palestinian industrial companies (wood, plastic, aluminum, metal) operating in Gaza Strip and registered in the Federation of Palestinian Industries was (236). The sample of the study was selected using the stratified random sampling method. The sample size was 95 companies with 40% of the size of the society. The recovered and valid questionnaires were 85 by (89.5%), An exploratory sample of (30) companies from the sample of the study. The statistical analysis was conducted to verify the validity and consistency of the questionnaire. The results of the study were: High availability for the requirements of process engineering in the Palestinian industrial companies. The technological order was 76.8%, the human requirements were 75.8%, the productivity level was 76.4% Technology and human re-engineering processes in improving productivity. (44.4%) while the rest in improving productivity was due to other factors. The study presented a number of recommendations, the most important of which is the need for Palestinian industrial companies to adopt many concepts that reflect the dimensions of the process reengineering approach, focusing on developing values that reflect the importance of human resources and information technology. And to work to provide prizes to the outstanding employees of the company, and praise their efforts and encourage them to make more efforts and provide innovations for the success of the work. And carry out periodic studies to identify changes and developments in the Palestinian industrial environment, and work to keep pace with those changes