What is desirable care in the opinion of formal and informal caregivers in nursing-home care for patients with dementia?

_Aim_ To examine care characteristics related to desirable care as reported by formal and informal caregivers in Dutch Psycho‐geriatric nursing homes for patients with dementia. _Design_ Qualitative exploratory study. _Methods_ The sample consisted of four nursing homes. In each home, semi‐structured interviews were conducted with a manager, a quality advisor or head nurse, a daily care supervisor and an informal caregiver. The findings were analysed by labelling and coding the text fragments. _Results