Readiness Assessment Framework for Transfer of Production Systems - A Case Study

Introduction The implementation or transfer of production systems from the developing organisation to the receiving can induce difficulties, however a connection between achieving readiness of the receiver within the context of PSD has not been investigated previously. The aim of this thesis is thus to examine PSD in a core plant environment, focusing on the transfer activity and readiness for change. The following research questions were asked: How can assessing readiness potentially benefit a PSD project? How can preparation for transfer ensure readiness of the receiving organisation? Methodology A case study was performed and a company was selected due to a recently performed PSD project where the company went from a tradition line-based production to digitalised cells. The thesis is within the COPE research project; thus, some emphasis is on the global aspect. This exploratory and descriptive research study both examines and describes the studied phenomenon. The case study approach enabled the identification of organisational and human factors within the PSD project. Data collection contained interviews and a literature review was performed. Theoretical Framework A literature review was performed which provides insights regarding a general approach to a PSD process. Furthermore, core plant role and the strategic position within the network are described. Other investigated areas are within transfer of; processes, production and knowledge as well as prerequisites for those activities. Maturity assessment models are also introduced to provide an insight on assessing an organisations current state and to establish improvement strategies. An overview of competences which are required in an Industry 4.0 context are presented. Individual and organisational effect on change are presented as well as how change can be combated. Empirical Findings The empirical findings provide an overlook of the current manner in which PSD projects are executed, foremost by investigating a recent PSD project. The investigated aspects were more concretely regarding the need for a readiness assessment, and readiness to transfer a PSD project from the developing to the receiving organisation. Motivation to change and change management were also identified. Lastly, replicability within the core plant context were examined. Analysis and Discussion Possible benefits of a readiness assessment are identified, which are creation of a holistic view, alignment of vision, standardisation need and communication among other things. Participation and assignment of responsibility are also identified as lacking within the case company which is an essential asset within a PSD project. Lastly a framework is developed which can possibly guide the PSD process in achieving readiness for change. Conclusions and Recommendations Multiple benefits of a readiness assessment are identified which emphasises the human and organisational aspects of a change implied by a PSD project. The technical focus identified in the case company can be combated by acknowledging soft variables and skills and by understanding the decisions behind solutions. A framework is developed for Readiness Assessment with a focus on contesting the lack of responsibility and a “we against them” attitude. The mission of the framework is to create alignment and collaboration.COPEXPRE