Sustaining WASH services through market based approaches: field experiences by the KIWASH Project

This paper underscores the need for market-based approaches in the delivery and management of Waterand Sanitation services especially in the rural and peri-urban areas. The paper seeks to highlight theimportant role that WASH enterprises which mostly serve as gap fillers in the many rural, urban & peri –urban areas that are mostly unserved / underserved plays in service provision. While appreciating theimportance of Community – based management model that has been universally practiced, the paperfocuses on the Kenya Integrated Water, Sanitation and Hygiene (KIWASH's) approach to capacitydevelopment as crucial for ensuring improved and expanded WASH Services. This paper also discussesthe importance of Business Development Services in instilling a culture of performance and reorientingthe small and medium WASH enterprises embrace market based approaches to service delivery