This paper presents a game that engages players with the transformation processes involved in servitization. We have developed a workshop activity using this game for senior executives from large enterprises and SMEs, which encourages participants to explore transformation processes. The activity employs a board game reminiscent of Snakes and Ladders. Transformation steps are assigned to the squares on the board, and enablers and inhibitors are associated with ladders and snakes respectively. The game encourages reflective learning by asking players to assign their own perceived barriers and enablers to the snakes and ladders, based upon their own experiences
Many organisations need to increase their use and knowledge of service innovation in order to answer...
Purpose: Development and evaluation of a prototype dialogue game for servitization is reported. Desi...
[EN] This study explores how a game-based approach supports students’ learning in a graduate course ...
This paper presents a game that engages players with the transformation processes involved in servit...
Servitization is the process by which manufacturers transition to building revenue streams through s...
Increasingly, manufacturing organizations compete by developing product-service systems rather than ...
Purpose: The paper examines the potential benefits of a business game on customers’ business in enha...
Servitization can include many kinds of processes and outcomes depending upon the contexts in which ...
This work was supported by EPSRC Grants Ref EP/K014064/1, EP/K014072/1, EP/K014080/1 "Transforming t...
In our paper, we focus on the characteristics of the organizational transformation process that inte...
AbstractIn our paper, we focus on the characteristics of the organizational transformation process t...
The increased data complexity and task interdependency associated with servitization represent signi...
The study described in this paper has set out to explore gamification from a servitization perspecti...
Purpose: This paper presents the system architecture of a serious game, which is going to be run in ...
Many organisations need to increase their use and knowledge of service innovation in order to answer...
Purpose: Development and evaluation of a prototype dialogue game for servitization is reported. Desi...
[EN] This study explores how a game-based approach supports students’ learning in a graduate course ...
This paper presents a game that engages players with the transformation processes involved in servit...
Servitization is the process by which manufacturers transition to building revenue streams through s...
Increasingly, manufacturing organizations compete by developing product-service systems rather than ...
Purpose: The paper examines the potential benefits of a business game on customers’ business in enha...
Servitization can include many kinds of processes and outcomes depending upon the contexts in which ...
This work was supported by EPSRC Grants Ref EP/K014064/1, EP/K014072/1, EP/K014080/1 "Transforming t...
In our paper, we focus on the characteristics of the organizational transformation process that inte...
AbstractIn our paper, we focus on the characteristics of the organizational transformation process t...
The increased data complexity and task interdependency associated with servitization represent signi...
The study described in this paper has set out to explore gamification from a servitization perspecti...
Purpose: This paper presents the system architecture of a serious game, which is going to be run in ...
Many organisations need to increase their use and knowledge of service innovation in order to answer...
Purpose: Development and evaluation of a prototype dialogue game for servitization is reported. Desi...
[EN] This study explores how a game-based approach supports students’ learning in a graduate course ...