Increasing Performance in a Small-Size Company

This thesis is commissioned by Jocham Veranstaltungstechnik, an eventmanagement (technical management) company based in Iggensbach, Germany. The goal of this thesis is to identify weaknesses concerning the motivation level of the workers, and give recommendations in order to increase motivation and therefore increase the performance of employees. The thesis addresses issues, related to the technical workers who do actual construction, and does not include the management of office workers/secretaries. The research problem clearly relates to the group of actual technical workers, when it does not necessarily apply to the office employees. Qualitative as well as quantitative research has been used: interview with the CEO, two surveys sent to the two groups of workers – exchange student (foreign, part-time), and main (full-time) workers. The surveys helped to gather statistical data as well as to collect the opinions and experiences of the workers. The outcomes of the thesis indicated that the potential of the commissioning company to run Human Resource Management processes smoothly is great. It is advised to implement task allocations and time limitations. Distributing the tasks in a specific way will help to minimize the gap between the main (full-time) and exchange student workers (foreign, part-time). Additionally, implementing such things as hierarchy and job titles, organized supervision, regular training practices and specific leadership styles will boost the motivation of the employees, and optimize the efficiency of the working process