Defining and developing the role of Staffing services as a Human Resource Solution : CASE: Valtra Oy Ab Suolahti

The use of staffing services has become more common during the last years and companies are using it for different needs. The purpose of the thesis was to investigate how Valtra Oy Ab Suolahti uses staffing services as a Human Resource solution for varying order backlogs. The objectives of the study were to explore, how staffing services were part of the company´s HR-strategy, in which ways did it impact on the company and how the cooperation could be developed concerning the future between staffing service agency and Valtra Oy Ab. Qualitative research method was used as research method and it was a case-study, which means that the study concentrated only on Valtra Oy Ab Suolahti. Semi-structured interviews were used as primary data collection method and altogether ten interviews were made. Various stakeholders of the human resource management process were interviewed and participated in interviews that took place between April and June 2017. The interviews were recorded and afterwards transcribed. The data was analyzed and conclusions were drawn. The results of the research showed that the use of staffing services has increased. Staffing services were part of Valtra Oy Ab´s HR-strategy in many ways and the study showed also numerous reasons for the use of staffing services. As human resource solution it has affected on the company in several ways and the biggest benefit were fast resource solutions. The research results revealed new ideas for develop the cooperation between Valtra Oy Ab and staffing service agency. The research brought ideas for future studies