The impact of quality management system of contactor quality performance at a local power station in South Africa

Abstract: The purpose of this study is to evaluate the impact of Company X QMS on the contractors’ quality performance. The study will also determine how Company X’s QMS can be utilized to improve the quality performance of its contractors. The survey conducted evidently shows that one element was utilized to enforce contractors to comply with the quality requirements, and that is the implementation of Quality Control Plan (QCP) that is approved by Company X’s Quality Department before execution of any project. Findings indicate that Company X needs to integrate quality requirements in the procurement process to ensure that contractors understand the quality expectations and requirements in its contractor management process