Impact of Online Voting on Participatory Budgeting in Brazil

This book is comprised of one study and three field evaluations of civic tech initiatives in developing countries. The study reviews evidence on the use of twenty-three information and commu- nication technology (ICT) platforms designed to amplify citizen voices to improve service delivery. Focusing on empirical studies of initiatives in the Global South, the authors highlight both cit- izen uptake (“yelp”) and the degree to which public service pro- viders respond to expressions of citizen voice (“teeth”