Assessment of the professional stress of the ambulance workers in kaunas city

The aim of work: To investigate and assess the stressful factors of the work environment of the Kaunas City ambulance station workers and find links with stress related expressions. Methods: The object of the research was Kaunas City emergency medical staff. Research method – an anonymous survey. 149 emergency medical staff from Kaunas City ambulance participated in the research. The response rate – 72,68 %. Statistical analysis of the data was performed using the statistical software package SPSS 22.0 for Windows. The reliability of the differences between the collected data was evaluated using chi-square (χ²) criterion. The result was statistically significant if the pvalue 60 years old) suffer higher stress due to lack of working time. It was also found that the lack of management support is statistically significant in relation to the sex of the subjects, length of service and age. Short-time employees (up to 10 years old) suffer more lack of support than the longer-term workers. Workers experience somatic stress. More than half of the employees experience a high level of emotional exhaustion or average emotional exhaustion. The majority of employees experience a high level of depersonalization. The lack of working time is reliably linked to emotional exhaustion. Most workers with less time to work have a high emotional exhaustion (p <0.05). It was also found that lack of leadership support is reliably linked to emotional exclusion (p