Första linjens chefers erfarenheter av arbetet med den psykosociala arbetsmiljön : - en kvalitativ studie i en universitetsmiljö

Abstract Author: Cecilia Edling Title: First line managers’ experiences of work with the psychosocial work environment - a qualitative study in a university environment. Course: Master thesis of the main area work and health University: University of Gävle, Sweden Aim: Explore and describe experiences first line managers at universities and colleges have of working with the psychosocial work environment. Background: Problems with the psychosocial work environment are growing and is a diffuse area that can be difficult to know how to handle. First line managers have an important role by being a link between higher managers and subordinate employees, but it can also be a complex and difficult role. Metod: Qualitative method with qualitative content analysis. Result: Experiences are that conflicts are difficult to handle and that clarity in the role is affected by the organization of responsibility. The psychosocial work environment is perceived as difficult to work with and structural factors create stress for employees and difficulties for managers to handle. Conclusion: Many of the experiences, and which first line managers experience affects their work with the psychosocial work environment, are specific for universities and colleges. Keywords: psychosocial work environment, first line managers, university and colleg