Riskhantering med hjälp av styrkort i bygg- och anläggningsprojekt inom den offentliga sektorn

The purpose of this study is to investigate companies in the public sector and how they control and estimate the risks by using scorecards in various construction projects and also to get an idea of how risk management differs depending on the project size and complexity. The essay is of the qualitative methodology and data has been collected through semistructured interviews with seven different respondents in the public sector. To identify the risks that emerge in the business, companies can use balanced scorecard. The study explains how the use of Balanced Scorecard can be applied in the two companies we investigate and how the scorecard can be used to draw attention to risks. A focus on the processperspective was made in due to its use in the public sector. The purpose of the processperspective is to identify the processes that is necessary to achieve the financial goals and customer goals found in the scorecard. In order to achieve the project goals it is important to work with risk management. Risk management consists of different steps, the first step is the identification of risks, the second step is to analyzing the risks and the final step is to establish a plan for the risks. The study examines how size and complexity of a project affects the risk management work of the two investigated companies in the public sector. The results shows that the balanced scorecard mainly is applied as an additional tool and that the application of the scorecard in some cases does not go all the way down within the companies. The results also shows that the application of the scorecard, although is a complementary monitoring tool, works efficiently. The conclusion shows that in the larger and complex projects the risk management-work is more extensive and the follow-up work is carried out more continuously. The complexity increases by the number of stakeholders involved in the projects because it often leads to ÄTA-work and time-offsets. Keywords: Public sector, balanced scorecard, risk management, complexit