Study on the effectiveness of maintenance management in Universiti Malaysia Pahang (UMP)'S building campus

Maintenance of building is a process of reservation and restoration activity of the structure and components of the buildings itself. They have to maintain the workability of the building for stand long and it can be function in long term period as well. The ignorance of maintenance of the building are become serious problem and it must be prevent at the early stage but if the management failed to do so, the high cost of maintenance and repairing in the future. On 19 July 2013, Kuala Lumpur, News Straits Times, quotes from the article says, "11 years old child was killed in People's Housing Project (PPR) lift resulting by the building poor lift maintenance. The damaged is caused by the weakness of the building management. The scope of this study will concentrate on the effectiveness of building maintenance management. UMP campus is been selected as a study site. From the study been conducted, what types of defect occur in UMP building can be identify and examine the building occupant responses and the level of awareness towards the defects or damages of the building when occurred. So that the improvement should be done by the management itself. Data have been collected by the distribution of the questionnaire survey and been analysed. The information related obtained from interview of the UMP management (Department of Development & Asset Management (JPPH) and Residential College 1 (KK1). The most frequent • defect occured in residential college is toilet damage. Most of the respondent is quite satisfied with the quality of repairing and maintenance work, the completion time of maintenance and the maintenance management system. The maintenance management have to be improved in term of the time completion of the maintenance work and the management should create the schedule planning system for detect any failure system occur frequently in building