Service Management in a Selected Municipality

Service management in a municipality is essential for its further development. Every one of us uses public services and demands maximum comfort. They are often an indicator of the satisfaction of the inhabitants and a premise for municipality's growth. This work is focused on the analysis of public services in the town of Prachatice. The thesis contains the analysis of the local conditions and the structure of provision of public services including their production and financing. From the available data, it is possible to see how the provided services meet the needs of inhabitants. Based on the analysis results, there is drawn the proposal for improvement of public services regarding the needs of the municipality´s inhabitants in near future