Supervision as an aid for prevention from burnout in nursing staff

Veliki fizični in psihični napori, s katerimi se soočajo zaposleni na področju zdravstvene nege, predstavljajo stres. Pogoste stresne situacije in preobremenjenost lahko vodijo v izgorelost zaposlenih. Ena izmed metod obvladovanja stresa je supervizija. Namen diplomskega dela je bil ugotoviti, kako supervizija pripomore k zmanjševanju stresa in izgorelosti. V diplomskem delu smo uporabili deskriptivno metodo. Raziskava je temeljila na kvantitativni metodi empiričnega raziskovanja. Za osnovni instrument raziskovanja je bila uporabljena anonimna strukturirana anketa zaprtega tipa. Za ciljno populacijo smo izbrali zaposlene v zdravstveni negi na enem od kliničnih oddelkov v okviru enega kliničnega centra v Sloveniji. Zbrane podatke smo obdelali in analizirali s pomočjo programa Excel. Analiza podatkov je pokazala, da je narava dela v zdravstveni negi stresna. Pogostost stresa je pri zaposlenih različna, najbolj pogosta sprožilca stresa pa sta obravnava težkih pacientov in zahtevnost dela. Kot posledice stresa zaposleni v zdravstveni negi največkrat občutijo telesne in čustvene simptome. Pojem supervizija anketirancem predstavlja pomoč pri delu. Več kot polovica zaposlenih bi se po pomoč k supervizorju obrnila v primeru stresne situacije. Dolgoročna izpostavljenost stresu lahko vodi v izgorelost. Supervizija lahko deluje razbremenilno na posameznega zaposlenega, tudi v smislu preprečevanja izgorelosti.The great physical and psychological efforts faced by employees in the field of nursing are stressful. Continuous stressful situations can lead to the burnout of employees. One of the methods of managing stress is supervision. The purpose of this diploma thesis was to determine how supervision contributes to reducing stress and burnout. In the thesis, a descriptive method was used. The research was based on a quantitative method. An anonymous structured closed-type questionnaire was used as the basic research instrument. The nursing staff at one of the clinical departments within a clinical center in Slovenia was selected as the target population. The collected data was analyzed using Excel. Data analysis showed that the nature of nursing work is stressful. Stress frequency differs among employeesthe most common triggers are difficult patients and the complexity of work. Employees often experience physical and emotional symptoms of stress. The respondents understand the concept of supervision as help at work for an individual or groupmore than half of the employees would ask their supervisor for help in the event of a stressful situation. Long-term exposure to stress can lead to burnout. Supervision can unburden an employee and prevent burnout