A conceptual model and technological support for organizational knowledge management
- Ale, Mariel Alejandra
- Toledo, Carlos Manuel
- Chiotti, Omar Juan Alfredo
- Galli, Maria Rosa
DOIAbstract
Knowledge Management (KM) models proposed in the literature do not take into account all necessary aspects for effective knowledge management. First, to address this issue, this paper presents a set of requirements that any KM model or initiative should take into account to cover all aspects implied in knowing processes. These requirements were identified through a critical and evolutionary analysis of KM. Second; the paper presents a new distributed KM Conceptual Model whose building blocks are the knowledge activities involved in knowing processes. These activities are: knowledge creation, knowledge sharing, and knowledge representation and retrieval. This model provides a holistic view of KM whose purpose is helping managers understand t...
Add to ORKG