People visiting theme parks intend to have a day of fun. Yet a larger part of the time is spent queuing for rides rather than in the actual rides, which does not contribute to the intended fun experience. Current efforts therefore either make the queue as bearable as possible or try to get rid of it altogether. In this paper we propose a vision in which we see the queue as an opportunity to become part of the fun experience of visiting a theme park. To realize this vision, we propose the use of interactive gaming platforms interwoven in queue, on which people in line can play a game that is based on several psychological principles to shorten the perceived waiting time. We present a design-case; ‘the Dream Chamber’ as an example of our visi...
This thesis seeks to analyze the effects of alternative queueing systems on guest welfare in amuseme...
Theme parks are important and complex forms of entertainment, with a broad user-base, and with a sub...
Theme parks are important and complex forms of entertainment, with a broad user-base, and with a sub...
People visiting theme parks intend to have a day of fun. Yet a larger part of the time is spent queu...
People visiting theme parks intend to have a day of fun. Yet a larger part of the time is spent queu...
People visiting theme parks intend to have a day of fun. Yet a larger part of the time is spent queu...
Theme parks visits can be very playful events for families, however, waiting in the rides queues can...
[[abstract]]It has been an important issue to improve customers’ satisfaction in theme parks for whi...
Amusement park developers have begun designing queue systems to make the wait for service less cumbe...
Amusement park developers have begun designing queue systems to make the wait for service less cumbe...
Amusement park developers have begun designing queue systems to make the wait for service less cumbe...
[[abstract]]It has been an important issue to improve customers’ satisfaction in theme parks for whi...
With the increasing attendance across amusement and theme parks worldwide, it is not surprising that...
The attendance in theme parks fluctuates during a year. High annual attendance provides the justific...
[[abstract]]Queuing in theme parks is a significant factor decreasing customer satisfaction. Visitor...
This thesis seeks to analyze the effects of alternative queueing systems on guest welfare in amuseme...
Theme parks are important and complex forms of entertainment, with a broad user-base, and with a sub...
Theme parks are important and complex forms of entertainment, with a broad user-base, and with a sub...
People visiting theme parks intend to have a day of fun. Yet a larger part of the time is spent queu...
People visiting theme parks intend to have a day of fun. Yet a larger part of the time is spent queu...
People visiting theme parks intend to have a day of fun. Yet a larger part of the time is spent queu...
Theme parks visits can be very playful events for families, however, waiting in the rides queues can...
[[abstract]]It has been an important issue to improve customers’ satisfaction in theme parks for whi...
Amusement park developers have begun designing queue systems to make the wait for service less cumbe...
Amusement park developers have begun designing queue systems to make the wait for service less cumbe...
Amusement park developers have begun designing queue systems to make the wait for service less cumbe...
[[abstract]]It has been an important issue to improve customers’ satisfaction in theme parks for whi...
With the increasing attendance across amusement and theme parks worldwide, it is not surprising that...
The attendance in theme parks fluctuates during a year. High annual attendance provides the justific...
[[abstract]]Queuing in theme parks is a significant factor decreasing customer satisfaction. Visitor...
This thesis seeks to analyze the effects of alternative queueing systems on guest welfare in amuseme...
Theme parks are important and complex forms of entertainment, with a broad user-base, and with a sub...
Theme parks are important and complex forms of entertainment, with a broad user-base, and with a sub...