Optimizing Engine Troubleshooting and Repair: Augmented Reality

abstract: Large companies that produce engines all have a customer service side of their business to help clients solve the issues they may be having with the company's product. Communication, safety, connectivity, and the shear problem-solving process during these troubleshoots have long since been issues felt within the industry. The aim of this Honors Thesis was to see how augmented reality could meet the needs of these companies and what it would take to actually implement it. Cummins Care provided a real world example of some of these needs, troubleshooting methods and application. The research conducted into the field of AR shows great promise. The technology available today, and its direction of development, allow for augmented reality to create a much better communication tool. It also allows for engine companies to bring their own engines into the 3D world to benefit troubleshooting. Lastly, as technology continues to advance well into the future, augmented reality will become a needed and powerful tool for analyzing engines in live time through an AR experience