There are some new challenges in system administration and design to optimize the resource management for a cloud based application. Some applications demand stringent performance requirements (e.g. delay and jitter bounds), while some applications exhibit bursty (volatile) workloads. This thesis proposes an epidemic model inspired (and continuous time Markov Chain based) framework, which can reproduce workload volatility namely the "buzz effects" (when there is a sudden increase of a content popularity) of a Video on Demand (VoD) system. Two estimation procedures (heuristic and a Markov Chain Monte Carlo (MCMC) based approach) have also been proposed in this work to calibrate the model against workload traces. Obtained model parameters fro...