[[alternative]]A Study of the Relationships among Emotional Labor, Teacher Self-efficacy and School Efficacy for the Teachers with Administrative Position in Junior High Schools in Changhua County

碩士教育研究所[[abstract]]本研究旨在探討國民中學兼任行政職務教師情緒勞務、教師自我效能與學校效能之關係。採問卷調查423位彰化縣國民中學兼任行政職務教師，經施以「情緒勞務量表」、「教師自我效能量表」、「學校效能量表」後，所得資料分別以平均數、標準差、t考驗、單因子變異數分析、皮爾森積差相關、多元迴歸分析等統計方法，進行資料處理分析。獲致以下的研究結果：一、彰化縣國民中學兼任行政職務教師是屬於「高」情緒勞務工作者，以「表層的情緒控制」得分最高。二、彰化縣國民中學兼任行政職務教師自我效能屬「中高程度」，以「班級經營」得分最高。三、不同性別、年齡、擔任職務、服務年資、婚姻狀況、最高學歷之教師在情緒勞務及教師自我效能各層面中皆有顯著差異。四、情緒勞務、教師自我效能與學校效能兩兩之間皆呈正相關。五、情緒勞務與教師自我效能對學校效能有預測力，其中以教師自我效能之「學生投入」最具預測力。本研究最後根據研究發現，提出具體建議，以供教育行政單位、學校、兼任行政職務教師及未來研究者之參考。[[abstract]]The purpose of this study was to investigate the relationships among emotional labor, teacher self-efficacy and school efficacy for the teachers with administrative position in junior high schools in Changhua County. Utilizing survey questionnaire, 423 teachers with administrative position selected from public junior high schools in Changhua County. After implementing Emotional Labor Scale, Teacher Self-Efficacy Scale and School Efficacy Scale, mean, standard deviation, t-test, One way ANOVA, Pearson’s Product-Moment correlation and multiple regression analysis was used to analyze data. The major results were summarized as follows：First, the current status of perceiving emotional labor for the teachers with administrative position in junior high schools in Changhua County was in the high level, especially in “surface emotional control.” Second, the current status of perceiving teacher self-efficacy for the teachers with administrative position in junior high schools in Changhua County was in the high-intermediate level, especially in “class management.” Third, significant differences were found on the parts of emotional labor and self-teacher efficacy in consideration of teacher’s different gender, age, position, service year, marriage and degree. Fourth, positive relationships exist among emotional labor, teacher self-efficacy and school efficacy. Fifth, emotional labor and teacher self-efficacy can effectively predict school efficacy. Specifically, “students input” was the strongest predictor. Based on these results, this study provides related suggestions to educational administrators, school administrators, teachers with administrative position in junior high schools and further researchers