[[alternative]]A Study on Enhancing the Managenent Performance of Elementary School

碩士商業教育學系[[abstract]]中 文 摘 要 國民小學面臨少子化的影響，各校新生數普遍呈現逐年遞減的現象，不僅都會地區學校班級數日益減少，都市邊緣及偏遠地區的中、小型學校受到的衝擊更大。本研究主要目的是藉由探討中部地區，規模屬中小型之國民小學，其近三年內新生班級數不減反增的學校，歸納整理並找出其經營關鍵成功之因素。 本研究根據文獻探討並透過邀請二十一位學者與專家的討論，歷經專家訪談和德懷術問卷的調查，蒐集提升國民小學經營績效之相關資料，並參酌各位專家學者所提供的建議、觀點，經資料的統計處理，分析出專家學者的共識，得知「提升國民小學經營績效」之關鍵成功因素依序為： (一)校長核心價值；(二)社區關係；(三)學生事務與輔導；(四)學生學習與表現；(五)校園環境規劃；(六)學校行銷；(七)學校行政領導；(八)課程與教學；(九)支援服務；(十)教師專業知能與發展等十個構面，和「能秉持教育使命感，勇於任事、決策果斷、任勞任怨、勇於承擔之魄力」、「能謹守身教、言教，不斷學習新知，充分了解教育政策，擬訂學校經營目標」等五十七個因素。期盼為國民小學的經營與發展提供可行的經營策略，讓學校在面對少子化及教育市場化的衝擊下，能永續經營。 關鍵詞：國民小學、學校經營績效、關鍵成功因素[[abstract]]Abstract Due to decline of the birth- rates phenomenon ,it shows that newly enrolled students have been abating year by year in every elementary school. Not only the class figure is decreased in Metropolitan area ,the impact is more serious to those middle and small size school on city fringes and remote areas. By doing research middle and small size elementary school whose class number is increasing in the past three years on central Taiwan, to find their critical success factors. According to literature collecting, also to discussed with 21 experts, this paper applied the Delphi method, via professional interview was conducted, to analyze the consensus among experts that “Promoting elementary school operation performance ”consists of ten dimensions and its priorities will be as following :（A）the principal core value（B）community relationship （c）students affairs and guidence（D）students learning and attainments（E） campus environment planning（F）school marketing strategy（G）administrative leadership（H）the curriculum and teaching（I）supportive service（J）professional knowledge and development、 also there are 57 factors are included , such as 「Upholding the individual sense of mission for education ,to take full responsibility、decision-making resolutely、 having the spirit of fulfilling their duties faithfully without complaints、holding a sense of responsibility、to perform moral role、learning knowledge unceasingly、understanding educational policy thoroughly、to formulate operation goal」…etc. There are some strategies and suggestions are provided , to keep elementary school can be sustainable management for facing lower birth- rates phenomenon and educational marketing tremendous change in this study. keywords： elementary school、school operating performance、critical success factor