Business incubation process' impact on Malaysian ICT incubatee performance using multinomial logistic regression

Business incubation has been known in the literature as an economic development tool. Around the world, and in the developing countries particularly, business incubation is deployed to stimulate the growth of small-to-medium sized enterprises or SMEs, which are the lifeblood for many nations. Malaysia's business incubation system has been established since the 1980s and in line with the country's aspirations to become a developed nation by the year 2020, much has been done by the government to catalyse the growth of SMEs, particularly, ICT SMEs. Despite establishing numerous ICT incubators over the last decade, the process involved in assisting new entrepreneurs in the incubators remains fragmented. This paper examines four constructs of the business incubation process: selection performance, monitoring and business assistance intensity, resources allocation and professional management services