The accountability of public museums in Portugal: An exploration of issues

The land within the boundaries of present-day Portugal has been settled continuously since prehistoric times and this long history has delivered the country a rich heritage. Reflective of these circumstances, Portugal has nearly 600 museums (including 386 public institutions) which hold extensive collections of a diverse range of artefacts that are of historical, cultural, scientific, artistic and archaeological significance. While many of these artefacts originated within Portugal, others are sourced from the many locations throughout the world where the Portuguese established a presence during the colonial era. Portugal's museums thereby hold collections that are of significance for the citizens of the country and of the world. This exploratory study identifies and examines accountability issues arising within Portugal's public museums. It focuses on assessing the stewardship of management for organisational performance, including the conservation and preservation of the unique and valuable public collections of these institutions and the role of performance measurement in accountability regimes under 'New Public Management'(NPM). The study outlines the development of the Portuguese public museums sector, identifies accountability issues in the sector and presents proposals for enhancing public accountability based on international contributions and developments