The Other on the Shelf and on the Web : The Power of Naming in Social Tags and Subject Headings Attributed to LGBTQ-fiction

The motivation for this thesis lies in the knowledge that there is a crucial information need amongst LGBTQ-persons wanting to read fiction related to LGBTQ in order to strengthen their own identity. This particular information need regarding identification has been said to be more central within LGBTQ-communities than within other user groups, largely because they represent a marginalized group in society. Critical feminists, such as Hope A. Olson, have proved that knowledge organization based on systems of subject representation in fact may lead to further marginalization and exclusion of already marginalized groups. Therefore, the aim of this thesis is to compare subject representation and social tagging as methods of organizing LGBTQ-fiction. The empirical data is drawn from the collaborative tagging platform LibraryThing and five public library catalogs.Within a feminist framework based on queer theory, the advantages of user-generated metadata in the form of social tagging over professional knowledge organization in the form of subject representation are discussed, and in the end dismissed as an adequate replacement or alternative for the latter. The results of this study show that social tagging presents users with more diverse access points than those created within a controlled vocabulary system. However, while some of the social tags are more specific and in some ways inclusive, most of the tags consist of general terms describing the works of fiction. This is a two years master’s thesis