Organizing the Collection : a Case Study on Library Shelving and Displays at Arkenbiblioteket

The aim of this master’s thesis is to examine how libraries can organize their collections in terms of library shelving and displays and to what extent these activities stem from a desire to create a user-friendly library. The thesis is based upon a case study of Arkenbiblioteket in Sweden and the material consists of a literature study and qualitative, semi-structured interviews with three librarians at Arkenbiblioteket. The theoretical framework consists of theories on information-seeking behavior, classification and displays. These theories form the basis of the analysis of the empirical material.The main reason for the changes in shelf arrangement at Arkenbiblioteket was a desire among the library staff to create a user-friendly library. Their experience of the previously used SAB classification system was that it was outdated and suited neither the collection nor the users’ information-seeking behavior. Many Swedish libraries have recently decided to change from SAB classification to the internationally used Dewey decimal classification. This, however, was not an option for Arkenbiblioteket as the staff believed that DDC, with its classification’s notation based on Arabic numerals, was likewise ill-suited for their users. As a result they created their own classification and shelving system using text in plain and colours for each category. Furthermore, the staff at Arkenbiblioteket focuses on library displays with commercial inspiration from bookshops. They work with face-front displaying techniques to inspire users. In conclusion, both the new shelving system and the library displays are designed to suit the users and their information-seeking behavior, whether they are conducting a specific search or merely browsing. The feedback from users on the new shelving system has been mainly positive.This study is a two years master’s thesis in Archive, Library and Museum studies