De äldres situation i det digitala samhället : Bibliotekets verksamhet för digital delaktighet

This thesis deal with how seniors treat and view the digital world, what their information seeking process looks like and what they perceive as the major obstacles regarding the usage of IKT and the Internet. The experience of the seniors is put in relation to how Uppsala City Library is carrying out the task to increase digital participa-tion. This operation is part of the Digidel network which during the preceding year concluded their campaign Digidel2013 which aimed to render 500 000 new users digitally participant. Following the campaign Digidel published a report on how to further work to increase the digital participation derived from the experience gath-ered from Digidel2013. This report is discussed and put in relation to the proposed measures of Jan A.G.M. van Dijk on how to prevent the deepening of the digital divide.This is foremost done by examining the field from the theoretical perspective of van Dijk in which the indi-vidual resources determines the level of access to the digital world bestowed upon the user. Through interviews with seniors and library staff it was made aware that the major obstacle towards digital participation among seniors is the lack of motivation for access, ultimately described by the varying resources. The temporal, cultural and mental resources were the major hindrances towards using IKT and Internet. Social resources also enabled access to the digital world without the need for seniors to become users themselves. Friends and family were utilized as intermediaries when seniors needed to search for information or use services.The starting point towards increasing digital participation needs to be based on the individual requirements and refer to decrease the obstacles perceived by groups in using IKT and Internet. The relationships between society and individual, and the digital and the non-digital world need to be mutual for all parties to profit from using IKT and Internet