Information and information literacies for an evidence based social work : about the information practices of social workers in the work of child welfare investigations in the profession of the social services

The aim with this master’s thesis is to examine the information practices and information literacies among social workers in the field of the social services and in the work with child welfare investigations. This is in this study related to their ambition to fulfill the requirements of an evidence-based practice. On a theoretical level, the study is based on three theories grounded in the idea of situated learning and of human activities based in a social context. These are the sociocultural theory, the theory of communities of practices and the theory of information practices. On a methodological level the survey is carried out, and the empirical material is extracted, by using semi-structured interviews with five social workers in two different social offices. The result of the analysis shows that the social workers see the need of, search, share, evaluate and use several sources of information. They include information from the social workers own working experience and expertise, information from the clients and their social network, colleagues and professionals in institutions and agencies external to the social offices. The survey also shows that scientific research information is searched, used and evaluated by the social workers to a low degree. This is connected to the information barriers found in the empirical material, including lack of time and lack of access to digital databases. The main conclusion is that the social workers see the need of scientific research and the academic information literacy related to this, and that the information barriers at the same time force them to evolve an information literacy fitted to the practical work situation. For an evidence-based practice, the social workers see the need to incorporate more of the academic information literacy and practices with the information literacy and practices of the workplace. This is a two years master’s thesis in Archive, Library and Museum studies