Improving the Creative Processes in Remote Collaboration via Video Communication : Identifying Problems and Designing a Solution

When using video communication to collaborate with different parties in a creative process, several issues often arise that are due to the different locations of the participants. Limited research has been done on the use of video communication in a work environment. To research this area more closely, I have conducted an exloratory research using a case study approach. Issues were identified through observation and contextual interviews and then the identified issues were validated via a questionnaire. Based on these results I designed a solution to improve communication over distance. A whiteboard application provides the ability to working together to visualize ideas beyond the usual focus on written notes. Thoughts of different users can be better explained and combined though the possibility of drawing. This application was designed through conducting iterative tests to verify the build statements around the application