Sharing Knowledge : Strengthen the Internal Collaboration through Implementation of a Communication Tool

The change in the present global world puts pressure on companies to develop new strategies for gaining competitive advantage. The new fast technology leads companies to try to outshine one another to reach further into the world of innovation. Sharing knowledge online demands brave and huge changes from managers and employees. The use of new tools for faster more open communication requires a change of mindset from the involved parties. Our aim was to determine if the internal open communication was the solution to a more open knowledge sharing work climate. The Purpose of our study is to investigate if knowledge sharing indirectly foster a more learning and innovative organization. Which leads us to one of our main questions: can a wikis- tool for internal communication be an enabler for a more open and knowledge sharing working climate? In this thesis we are focusing on the new communication tool for a better internal collaboration which has the ability to facilitate the work for employees if it is implemented in a positive manner. All our research was performed in Ramböll a global company that gave us useful access and information for our thesis. We performed our study by using qualitative research such as interviews, dialogue and observations. The result from our study showed us how the open communication and knowledge sharing can strengthen the core communication to foster a more learning and innovative company. Open communication as enabler of the power of innovation in global companies