Styrning via internkommunikation : trendsnack eller en bortglömd självklarhet...?

In regards to a request placed by the manager of Måltidsservice I Sollentuna Kommun, we have agreed to investigate the internal communication within the organization. The purpose of the essay is to describe the necessity of internal communication within the organization and to identify its strengths and weaknesses. It’s of the utmost importance that the internal communication is under constant care. It contributes to creating fellowship and to motivate people to greater achievements. At the end of the day it’s the managers responsibility to create a well-developed internal communication. It’s also their ability that set’s the limit of success. In order to develop a basic image of the definition – good internal communication – we spent a great deal of time learning the fundamentals and brought out relevant theories on the subject. Furthermore we made an on-site survey, interviewing and observing the greater part of the organizations employees, covering anyone from the day-to-day operation to the top management. The survey clearly showed the importance of the internal communication for the organizations well being. Måltidsservice is not a healthy organization and the people within it aren’t feeling well. This is a clear result of an internal communication in need of improvement. Having said this, there are a few people within Måltidsservice that manages the art of communication. They make up the strength of the organization and they hold a most valuable competence, necessary to the rest of the staff in order to help them improve their communicative skills. To help the process, management has to be aware of the communicative problems and open their minds to a change, letting competent people advise on improvement processes. As a direct result of fear for the management a great deal of the employees do not dare to venture their opinions on subjects, relevant to their everyday operation. Furthermore there is a gap in language skills between the employees that contributes to the lack of having a fully functioning system for internal communication. A great deal of information never reaches the staff and the information that does break through the sub-management, is in most cases presented without a complimentary explanation of its purpose. The internal communication, within Måltidsservice in all, is well kept to the top management wherefore the sub-management, out of fear, never ventures their true opinions in order to be able to sustain any existing appreciation from the top management in whichever form that may be.In regards to a request placed by the manager of Måltidsservice I Sollentuna Kommun, we have agreed to investigate the internal communication within the organization. The purpose of the essay is to describe the necessity of internal communication within the organization and to identify its strengths and weaknesses.It’s of the utmost importance that the internal communication is under constant care. It contributes to creating fellowship and to motivate people to greater achievements. At the end of the day it’s the managers responsibility to create a well-developed internal communication. It’s also their ability that set’s the limit of success.In order to develop a basic image of the definition – good internal communication – we spent a great deal of time learning the fundamentals and brought out relevant theories on the subject. Furthermore we made an on-site survey, interviewing and observing the greater part of the organizations employees, covering anyone from the day-to-day operation to the top management.The survey clearly showed the importance of the internal communication for the organizations well being. Måltidsservice is not a healthy organization and the people within it aren’t feeling well. This is a clear result of an internal communication in need of improvement.Having said this, there are a few people within Måltidsservice that manages the art of communication. They make up the strength of the organization and they hold a most valuable competence, necessary to the rest of the staff in order to help them improve their communicative skills. To help the process, management has to be aware of the communicative problems and open their minds to a change, letting competent people advise on improvement processes.As a direct result of fear for the management a great deal of the employees do not dare to venture their opinions on subjects, relevant to their everyday operation. Furthermore there is a gap in language skills between the employees that contributes to the lack of having a fully functioning system for internal communication. A great deal of information never reaches the staff and the information that does break through the sub-management, is in most cases presented without a complimentary explanation of its purpose. The internal communication, within Måltidsservice in all, is well kept to the top management wherefore the sub-management, out of fear, never ventures their true opinions in order to be able to sustain any existing appreciation from the top management in whichever form that may be.