Considering plain language: Issues and initiatives

Purpose: The purpose of this paper is to review the literature on plain language in Australia, the UK and the USA since the movement began to accelerate in the early 1960s; to review the progress of plain-language initiatives in those countries in the years since then; to provide guidance on generating plain-language documents for writers in the corporate arena; and to present suggestions for further research. Design/methodology/approach: The paper discusses historical and contemporary initiatives and issues relating to plain language, presents guidelines for writing in plain language, and discusses the desirability of ongoing research. Findings: The paper concludes with suggestions for further research in the corporate sector, where issues such as plain-language "standards" are contestable, and compliance with plain-language guidelines is under-researched. Research limitations/implications: Although the plain-language movement has gained great momentum worldwide in recent years, this paper is limited to the countries in which it was pioneered. Practical implications: The desirability of adopting plain language is undeniable, with many professions and businesses recognising the social and economic benefits of presenting information to their customers in plain language: efficiency, effectiveness, cost-savings, equity, enhanced consumer satisfaction, among others. Originality/value: The paper provides a valuable overview of the progress of plain-language initiatives in Australia, the UK and the USA since the 1960s and highlights the necessity for further research in a movement that has become an important consideration for corporations in an economy in which writing and information design are central