ADR and technologically supported negotiation - AI

It has been estimated that more than one billion transactions now take place online each year. In many cases disputes regarding these transactions are dealt with ‘on line’ using a range of ADR processes (ODR) in a globalised environment. Changing and emerging technologies also have considerable relevance to the continuing evolution of ADR processes. Technology can supplement and support the operation of many dispute resolution processes and advances in artificial intelligence suggest that technology will, into the future, assist parties and dispute resolution practitioners to: isolate areas of agreement and disagreement; develop and test alternatives and outcomes; and communicate in a range of settings where ADR may have had more limited application