All consumer goods (including consumer services) are at least to some extent experience goods. There is no clear-cut distinction between a category of goods that is experienced and another category that is 'non-experienced'. Even a standardized and relatively homogeneous consumer good such as a sugar cube gives rise - at the very least - to an experience of 'sweetness'. But this does not mean that all goods are the same regarding their ability to engender consumer experiences. They are not. But instead of a dichotomy between experience and non-experience consumer goods, it is more realistic to think of a good's experiential nature as a multi-dimensional question. An increase in any one of a number of relevant attrib...
Advanced Introduction to The Experience Economy is a timely book that discusses the theoretical unde...
Innovative experiences have been created by designers, architects and artists. These are being combi...
International audienceThe purpose of this article is to propose a new measurement scale of search an...
The concept of experiences may not be all that revolutionary or new, however, the notion of an econo...
Product experience seduces consumers into believing that they learn more than is actually so. There ...
I present a framework to explain how experiences are different from products, and how these differen...
The word “experience” comes from the ancient Latin experientia, i.e. act of try- ing, from the verb ...
The current practice in economics is to allocate resources on the basis of our preferences as they a...
An innate aspect of most consumption experiences is that consumers are simultaneously exposed to int...
Problem definition: In an environment where consumers’ rising valuation of Instagrammable memories d...
At the end of the 20th century, the idea of experience management became inextricably associated wit...
Every day we deal with customer experience, whether it’s consciously or subconsciously, we often val...
The attention for experiences as economic offerings has increased enormously in the last decade. How...
textabstractExperientialist accounts of wellbeing are those accounts of wellbeing that subscribe to ...
As an offering, experiences are co-created, because they are inherently personal and constructed by ...
Advanced Introduction to The Experience Economy is a timely book that discusses the theoretical unde...
Innovative experiences have been created by designers, architects and artists. These are being combi...
International audienceThe purpose of this article is to propose a new measurement scale of search an...
The concept of experiences may not be all that revolutionary or new, however, the notion of an econo...
Product experience seduces consumers into believing that they learn more than is actually so. There ...
I present a framework to explain how experiences are different from products, and how these differen...
The word “experience” comes from the ancient Latin experientia, i.e. act of try- ing, from the verb ...
The current practice in economics is to allocate resources on the basis of our preferences as they a...
An innate aspect of most consumption experiences is that consumers are simultaneously exposed to int...
Problem definition: In an environment where consumers’ rising valuation of Instagrammable memories d...
At the end of the 20th century, the idea of experience management became inextricably associated wit...
Every day we deal with customer experience, whether it’s consciously or subconsciously, we often val...
The attention for experiences as economic offerings has increased enormously in the last decade. How...
textabstractExperientialist accounts of wellbeing are those accounts of wellbeing that subscribe to ...
As an offering, experiences are co-created, because they are inherently personal and constructed by ...
Advanced Introduction to The Experience Economy is a timely book that discusses the theoretical unde...
Innovative experiences have been created by designers, architects and artists. These are being combi...
International audienceThe purpose of this article is to propose a new measurement scale of search an...