Framework of causes, management and consequences of conflicts in Adom hospital.

<p>A summary of the study results indicating the following: the three main causes of conflicts; the immediate manifestations of conflicts; Whetten et al.’s (1996) five conflict management responses adopted in the study; the negative consequences of conflicts on health workers’ motivation; the negative effects of low health worker motivation on poor quality client care; the positive effects of conflicts on worker motivation and also the effects of high worker motivation on quality client care.