Determination of the readiness of medical personnel to provide health system responsiveness

BACKGROUND: In many countries health systems do not responsiveness and this is in part due to lack of information on medical personnel’s involvement. To provide health system responsiveness according to investigation of motivation, quality of work life, job involvement and work engagement. METHODS: 362 medical workers of Ukraine were asked. Methods of medical personnel’s work motivation and quality of work life studying were used, adapted Utrecht work engagement scale and Gallup’s 12 questions. As a method of statistical analysis of results the descriptive statistics and correlation-regression analysis was used. RESULTS: The 137 medical workers (37.57%) have got value oriented type of motivation as predominant, which is characterized by equal value of professional duties without strong attachment to financial or career interest. Regression model of medical personnel’s involvement in providing health system responsiveness was developed based on including such parameter as: integrative estimation of quality of work life, motivation level, general work engagement level and age of the workers. CONCLUSIONS: Improvement of work engagement and quality of work life are needed for remarkable improvement of health system responsiveness by means of influence on medical personnel