Add to ORKGVolume: Proceeding volume:The paper presents activities within consumer practices as context for service usage, and shows how consumers’ requirements for a service differ depending on their surrounding systems of practice. Practices are units of socially informed and meaning-laden behaviour that people carry out as a part of their daily life. Interviews with five wine consumers revealed five different contexts for the services of a wine store. Activities within the practice were divided into having cognitive, affective or informational purposes, and were arranged into an “activity tree”, where the position and function of the service could be observed.Peer reviewe
The paper presents and discusses the notion of service scenarios. A service is work done by a servic...
[Context] As opposed to the traditional approach to problem solving, which limits the scope of the s...
An investigation into the embodiment of consumer knowledge is presented, drawing on ethnomethodology...
The paper presents activities within consumer practices as context for service usage, and shows how ...
This volume provides the reader with an introduction to Theories of Practice and what we identify as...
Activity systems are the cognitively linked groups of activities that consumers carry out as a part ...
This document is the Accepted Manuscript version of the following article: Maurizio Catulli, Matthew...
Marketers are increasingly adopting rituals as a powerful technique to spur product engagement and e...
This thesis introduces a practice-theoretical approach to understanding customer value formation to ...
Purpose – To explore and describe how the different elements of the service encounter are dynamic...
The emancipation of customers has raised an interest into how service providers can involve customer...
Purpose: To examine the nature of context and its implications for theory and research in service. A...
This thesis is concerned with the understanding the contextual nature of consumer value creation wit...
Abstract. This article considers the potential of a revival of interest in theories of practice for ...
Against the background of an increasing discrepancy between consumer access to an evergrowing range ...
The paper presents and discusses the notion of service scenarios. A service is work done by a servic...
[Context] As opposed to the traditional approach to problem solving, which limits the scope of the s...
An investigation into the embodiment of consumer knowledge is presented, drawing on ethnomethodology...
The paper presents activities within consumer practices as context for service usage, and shows how ...
This volume provides the reader with an introduction to Theories of Practice and what we identify as...
Activity systems are the cognitively linked groups of activities that consumers carry out as a part ...
This document is the Accepted Manuscript version of the following article: Maurizio Catulli, Matthew...
Marketers are increasingly adopting rituals as a powerful technique to spur product engagement and e...
This thesis introduces a practice-theoretical approach to understanding customer value formation to ...
Purpose – To explore and describe how the different elements of the service encounter are dynamic...
The emancipation of customers has raised an interest into how service providers can involve customer...
Purpose: To examine the nature of context and its implications for theory and research in service. A...
This thesis is concerned with the understanding the contextual nature of consumer value creation wit...
Abstract. This article considers the potential of a revival of interest in theories of practice for ...
Against the background of an increasing discrepancy between consumer access to an evergrowing range ...
The paper presents and discusses the notion of service scenarios. A service is work done by a servic...
[Context] As opposed to the traditional approach to problem solving, which limits the scope of the s...
An investigation into the embodiment of consumer knowledge is presented, drawing on ethnomethodology...