Collaborative leadership: a model for reference services

SUMMARY. In 1991, Joseph C. Rost published Leadership for the 21st Century (Praeger) in which he presented a definition of leadership that focused on the influence relationship among leaders and followers rather than on the traits of the leader or the functions of leadership. Rost’s model is useful for academic reference leaders who usually head a group of professionals who are involved in a variety of responsibilities that require them to be leaders. This article applies Rost’s theories to academic reference leadership and explores a model that will provide for better job satisfaction for librarians and improved services to library users