IT-Business Alignment:Challenges and Strategies by IT Managers

This thesis examines the challenges and strategies to IT-Business alignment from the perspective of IT managers. The increasing importance of Information technology (IT) to organizations in areas such as joint research and development (R&D), Open innovation, and the ever-changing business environment means that organizations need to reassess their IT and business strategies so as to remain competitive. This implies that organizations in general and business and IT professionals in particular would have to work together more often than before in strategic planning. This is not easy because these professionals with diverse viewpoints may understand IT and business quite differently. Using a qualitative research design in the form of semi-structure interviews with open-ended questions, findings indicate that communication, partnership, governance, and skills are major challenges and strategies to alignment. This study contributes to ongoing research in IT-Business alignment by indicating that challenges to aligning business and IT strategies such as communication should not be narrowly thought of to exist just between IT and business professionals, it is equally a main concern among IT professionals